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The Cost of Poor Communication by Robert Heath, Sr.

Wed, Feb 11

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Meeting via Zoom - Register to participate

In this compelling keynote, Robert Heath, Sr. reveals how communication isn’t just a soft skill—it’s a hard driver of productivity, profitability, and organizational growth.

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The Cost of Poor Communication by Robert Heath, Sr.
The Cost of Poor Communication by Robert Heath, Sr.

EVENT OR ITEM DESCRIPTION

Feb 11, 2026, 6:20 PM – 8:00 PM EST

Meeting via Zoom - Register to participate

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What if the biggest obstacle to your business success isn’t competition but communication? Studies show that poor workplace communication costs businesses an average of $12,506 per employee annually and is responsible for up to $1.2 trillion in losses across U.S. companies every year. But it doesn’t have to be this way.


In this compelling keynote, Robert Heath, Sr. reveals how communication isn’t just a soft skill—it’s a hard driver of productivity, profitability, and organizational growth. Using real-world examples and actionable insights, he’ll help you uncover the hidden costs of poor communication and show you how to transform it into a powerful tool for competitive advantage.


Robert Heath received his JD, cum laude, from the University of Illinois College of Law. He also holds an MA in Teaching from Christian Brothers University, as well as dual BA degrees in Economics and Speech Communications from the University of Illinois at Urbana-Champaign. Robert…


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Novi Oaks Charter Chapter

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Our meetings are on the 2nd Wednesday of each month at 6:00 p.m., and feature a speaker or program.  

Our Wednesday, May 13th meeting will feature Lois Margolin presenting, "The Impact of Generations in the Workforce." This will be an in-person meeting with a Zoom option. To register, visit our events page.

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