Strengthening Your Relationship Muscles with Customers

We're living in challenging times. The good news is this - challenges create champions. In this fun-filled, interactive session, you will:

· Discover 5 critical moments that lead to return and referral sales.

· Warm up, stretch and grow lasting connections with customers and team members (even the most difficult ones).

· Make small shifts and habits that pump up your confidence, competence, and bottom-line results.

Marilyn Suttle is an internationally recognized CX speaker, bestselling author, and results coach. She works with leaders who want caring, engaged, and resilient teams who create strong customer relationships that last. Her inspirational (and fun) programs teach audiences how to make Suttle Shifts for breakthrough success at work and in life using service excellence practices and mindset management.

Register for this event to receive the Zoom connection link three days prior.