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Wed, Mar 13


Novi Public Library - West Room

Resolve Team Tension

People often avoid conflict because they feel insecure about what will happen once they address it. Learn techniques, strategies, best practices for communicating and 7 Keys to Communicating with Ease. By Kelly Whitaker.

Registration Closed: Call Marcia Green @ 248-330-6315
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Resolve Team Tension
Resolve Team Tension


Mar 13, 2024, 6:00 PM – 8:10 PM EDT

Novi Public Library - West Room, 45255 W 10 Mile Rd, Novi, MI 48375, USA


People often avoid conflict because they feel insecure about what will happen once they address it.

They will bend over backwards to find alternate solutions: more meetings, sternly worded emails, leadership books, or team bonding seminars - just to keep from looking the issue in the eye and addressing it directly and finding a solution that sticks. Ignored conflicts grow resentment and defensiveness, and ultimately keep your team from reaching their true, awesome potential.


§ Eye-opening techniques to identify the root of the issue and strategize effective and immediate problem solving through direct and constructive communication.

§ Best-practices for how to open and conduct the conversation in a constructive way to generate buy-in and result in a healthy and positive work culture.

§ 7 Keys to Communicating with Ease, designed to embody a tone of clarity and confidence, to lower your stress level and level-up productivity, collaboration, and growth.

Kelly Whitaker is the head of Kelly Convos. She helps conflict-averse individuals build powerful communication skills to confidently and compassionately conduct difficult conversations. She draws on her experience as a tour guide, fundraiser, event planner, Disaster Response trainer, recruiter, and actor, blended with the desire to empower people to problem solve within their own lives and take the fear out of communication.

Kelly is educated by the Inner Glow Circle, an ICF-certified coaching accreditation program, and a proud graduate of the 2022 Leaders Rising Cohort. Visit

The Novi Oaks Charter Chapter welcomes you to our meeting. The cost to attend is $10 iwith no dinner, and there is no charge for the Zoom. In-person networking and dinner begin at 6:00 p.m. The meeting, Zoom, and introductions begin at 6:30 p.m., followed by the speaker. A short chapter meeting follows. We ask that you please bring a device with you - laptop, tablet, or phone - on which you can join the Zoom.

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